Privacy Policy

Rading Technologies Limited ("Rading Technologies", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit inquiry forms, engage our services, or otherwise interact with us.

This policy is designed to align with the Kenya Data Protection Act, 2019, and applicable data protection principles including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

Rading Technologies Limited
Sifa Towers, Kilimani, Suite 5B, Ring Road
Nairobi, Kenya
Email: support@radingtechnologies.co.ke
Phone: +254 7 813 619 69

We may collect the following categories of personal data:

• Identity and contact data: name, email address, phone number, company name, job title.
• Project and inquiry data: information you provide in contact forms, consultation requests, proposals, support requests, and project communications.
• Recruitment data: CVs, cover letters, employment history, and other information submitted through careers applications.
• Technical data: IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies.
• Communications data: records of correspondence when you contact us by email, phone, or through website forms.

We use personal data for the following purposes:

• Responding to inquiries and providing requested information about our services
• Evaluating, scoping, and delivering software engineering and technology projects
• Managing client relationships, contracts, billing, and support
• Processing job applications and recruitment activities
• Improving our website, services, security, and user experience
• Sending service-related communications and, where permitted, marketing updates
• Complying with legal, regulatory, and contractual obligations

Depending on the context, we process personal data based on one or more of the following grounds:

• Your consent, such as when you submit a form or opt in to receive updates
• Performance of a contract or steps taken at your request before entering a contract
• Our legitimate interests in operating and growing our business, provided these do not override your rights
• Compliance with applicable laws and regulations

We do not sell your personal data. We may share information with trusted third parties only where necessary, including:

• Cloud hosting, email, analytics, and infrastructure providers
• Professional advisers such as lawyers, auditors, or insurers where required
• Subcontractors or vendors involved in delivering a project, under appropriate confidentiality obligations
• Regulators, courts, or law enforcement when required by law

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Inquiry and recruitment records are typically retained for a reasonable period unless a longer retention period is required or you request deletion where applicable.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Under the Kenya Data Protection Act, 2019, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal data, subject to applicable exceptions. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us at support@radingtechnologies.co.ke. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner in Kenya.

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Where personal data is transferred outside Kenya, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection requirements.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes become effective constitutes acknowledgment of the updated policy.